Delivery of Your Order
We aim to deliver quickly. Generally, your order will be printed and processed within a few hours and we often manage to fulfil all orders within a couple of days but please allow 3-5 working days to receive your order.If your order is needed urgently, please call us on01350 697222and let us know.
We use Royal Mail and DPD who provide a great user friendly and flexible delivery system. We charge £3.95 for all Uno de 50 products and £4.50 for all Dr Vranjes products.
What Happens If Goods Are Out of Stock?
Though our site does not show ‘live’ stock levels, most of the goods will be in stock. Should goods not be readily available to fulfil your order we will contact you normally within 24 hours, giving you the opportunity to amend, cancel or wait.
Faulty or Missing Items
Please let us know within 48 hours of receiving your order if you have any issues with missing, faulty or damaged goods. Email firstname.lastname@example.org quoting your order number and full name. If possible, please email a picture of the damage as this will help us to quickly resolve any issues and decide on appropriate steps to rectify the problem which we will always sort as quickly as possible.
Returns & Refunds
Naturally we want you to love what you've ordered from Jeffreys Interiors but if it’s not quite right or what you expected, you are most welcome to return your order in full or part for a full refund (minus the postage).
Email email@example.com or call 01350 697222 within 14 days to inform us of the items you wish to return.
We regret that we are unable to accept returns on any Dr Vranjes products, unless the wrong item has been received.
Uno de 50
Due to health and safety no earrings can be exchanged.
As the customer you are responsible for returning the goods to us safely along with ‘paying’ the cost of postage. Please make sure your parcel is suitably insured etc as the goods are your responsibility until we receive them.